![]() The official help forums suggest these settings, so make sure to follow them.ħ. Moving on, make sure your device’s volume is turned on all the way up, the mic is turned on, and your phone’s location services setting is turned on. Turn on your Phone’s volume, mic and location So, make sure your device’s audio jack is clean and fully functional.Ħ. I was having the same issue with my iPhone card reader not reading the cards (we tried 3 different ones) saw on the forum about cleaning out the headphone jack, IT WORKED! Give it a try, good luck! Your device’s audio jack could be loose or dirty, or maybe completely damaged.Ī user on the PayPal forum suggested that after cleaning the headphone jack, it worked for him: If you are connecting your PayPal card reader via your phone’s headphone jack, it could also prevent the card reader from connecting to your device. Make sure card reader is connected to the phone’s audio jack properly Launch Here card reader app before using the card readerīefore using the card reader, another thing to keep in mind is to open the PayPal here card reader app on your smartphone.įirst, launch the Here card reader app and then use the card.ĥ. This is because changes to settings and protocols made by phone manufacturers and mobile carriers are outside of PayPal’s control.Ĥ. Please note that PayPal cannot guarantee that all PayPal Here card reader features will work with all phone models.
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